Legal documents

Ahabet Privacy Policy — Your Data is Completely Safe

Find out clearly how your personal information is collected, used, and protected on the ahabet platform. We believe your privacy is a fundamental right.

Last Updated: January 1, 2026
Encrypted Security
SSL + 256-Bit Encryption

How we protect your information

Encrypted Data Storage

All your personal information and financial transaction data is protected with 256-bit AES encryption, keeping it inaccessible to unauthorized parties.

Never Sold to Third Parties

Ahabet never sells your personal data to third parties. Your data is not shared with advertisers.

Your Data, Your Control

You can view, correct, or delete your stored data at any time. Data portability is entirely your right.

Transparent Cookie Policy

We are fully transparent about which cookies we use and why. You have the right to decline any non-essential cookies.

Marketing Opt-Out

You can unsubscribe from promotional emails or SMS at any time. Marketing messages are never sent without your consent.

Regular security audits

Our systems are regularly tested by independent third-party security experts. Any vulnerabilities identified are addressed promptly.

01 Scope & applicability

Ahabet.biz (hereinafter "ahabet", "we", or "us") is a trusted online Sports Betting and gaming platform for users in Bangladesh. We firmly believe that protecting the privacy of your personal data is one of our most important responsibilities.

This privacy policy applies to all ahabet services — including the website, mobile app, and any other digital channel through which you interact with us. By using the platform, you agree to this privacy policy.

This policy was written in Bengali to help our Bangladeshi users understand it easily. In the event of any dispute, the English version shall prevail.

This Privacy Policy governs our Terms & Conditions— part of. Reading both documents together will give you the complete picture.

02 What information we collect

To improve your experience on the ahabet platform and ensure safe services, we collect various types of information. Below is a detailed explanation of what data is collected, when, and how.

Information provided at registration

We store the information you provide when opening an account, including your full name, date of birth, email address, mobile number, residential address, and preferred language and currency.

Identity Verification Documents (KYC)

As part of the KYC process for legal compliance and security, we may collect copies of your national ID, passport, or driving license, as well as proof of address such as a utility bill or bank statement.

Automatically Collected Information

When you use our platform, certain information is collected automatically.

Data type Example Purpose
Device Information Device model, OS version, browser Ensuring compatibility
Network information IP address, ISP name Security & Fraud Prevention
Usage History Pages visited, session duration Experience Enhancement
Transaction data Deposit/withdrawal history, betting records Record-Keeping & Legal Compliance
Location Data Approximate geographic location Permitted region verification

Information received from third parties

We may receive necessary information from payment processors (Mobile Pay, Nagad, Rocket), identity verification agencies, and fraud prevention services. This information is used solely for security and legal compliance purposes.

03 Purpose of data use

Ahabet uses your information only for specific, legitimate purposes. We do not use your data for unnecessary or non-transparent purposes under any circumstances.

  • Account management: To create, verify, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To handle your questions, complaints, and support requests.
  • Security & fraud prevention: To detect unusual activity and keep the platform secure.
  • Legal compliance: To comply with applicable laws and regulations.
  • Service improvement: To analyze user experience and make the platform better.
  • Promotional communications: To send you offers and updates, with your consent (you may opt out at any time).
  • Responsible Gaming: To detect unusual betting patterns and provide timely assistance.
We never sell or rent your personal information to third parties for advertising purposes.

04 Data sharing & disclosure

We may share data with specific parties only in very limited circumstances and under strict contractual terms. Full details are provided below.

Service Provider Partners

Necessary information is shared with trusted service providers who help us operate the platform. These include payment gateways, cloud hosting services, KYC verification agencies, and cybersecurity firms. These parties may only use the data for their designated purpose and are bound by strict confidentiality agreements.

Legal Obligations

We may be required to share information with authorities pursuant to a court order, government investigation, or other legal process. In such cases, we disclose only the minimum information necessary.

Business transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred. In all such cases, the terms of this privacy policy will continue to apply and you will be notified in advance.

What We Will Never Do
  • We will not sell your data to advertisers.
  • We will not share your data with marketing companies without your consent.
  • We will not share personal information with social media platforms.
  • We will not provide your financial information to any unauthorized party.

05 Cookies & Tracking Technologies

Ahabet uses cookies and similar tracking technologies on its website and app to enhance your experience and keep the platform running smoothly.

Cookie Type

  • Essential Cookies: Used to maintain login sessions and store security tokens. These cannot be disabled.
  • Performance cookies: Collects anonymous data to monitor page load speeds and detect errors.
  • Functional Cookies: Remembers your preferred language, theme, and settings.
  • Analytics cookies: Used to analyze user behavior and improve the platform.

Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features. On your first visit, you can set your preferences via the cookie consent banner.

06 Data Protection Practices

To keep your data secure, ahabet has implemented industry-standard technical and organizational measures. Our security framework operates across the following layers.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional verification layer when logging into your account.
  • Firewall & DDoS protection: Protecting servers from cyber attacks.
  • Regular security audits: Penetration testing conducted by third-party security experts.
  • Access Control: Only authorized personnel can access the relevant data.
  • Data Masking: Sensitive information such as payment card numbers is partially masked.
  • Backup Systems: Regular data backups are stored on secure servers.
Never share your account password with anyone. If you notice any suspicious activity on your account, contact support@ahabet.biz immediately.

07 Your rights

Every user registered on ahabet holds the following rights over their personal data. These rights are free to exercise and easy to use.

Access
The right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to correct any inaccurate or incomplete information. Update it directly from your account settings.
Right to erasure
The right to request permanent deletion of your data under certain circumstances.
Restriction of Processing
The right to request that we restrict the processing of your data in certain circumstances.
Data portability
The right to receive your data in a structured format and transfer it elsewhere.
Right to Object
The right to object to marketing communications or certain types of data processing.

To exercise any of these rights, email us at support@ahabet.biz or reach out via live chat. We aim to respond within 30 days.

08 Data Retention Period

We do not retain your data longer than necessary. Retention periods are determined based on the type of data.

Data type Retention Period Reason
Account information Until account closure + 5 years Legal Compliance
Transaction records 7 years Financial regulations
KYC Documents Until account closure + 5 years AML Regulations
Customer Support Chat 1 Year Service Quality Improvement
Analytics Data 2 years (anonymized) Platform Improvement
Marketing Consent Until consent is withdrawn Legal Evidence

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

09 Children's privacy

Ahabet is an adults-only platform. No one under the age of 18 is permitted to register, and we do not knowingly collect any information from minors.

Age is verified at registration and proof of age is required during the KYC process. If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.

If you suspect a minor is using our platform, please report it to support@ahabet.biz.

10 Changes to the Privacy Policy

We may update this privacy policy from time to time. When changes are made, the "Last updated" date at the top of the page will be revised accordingly.

For significant changes, you will be notified in advance via your registered email or mobile number. Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.

To view a previous version, send a request to support@ahabet.biz.

11 Contact & complaints

If you have any questions, comments, or concerns about this privacy policy, please don't hesitate to get in touch with us.

Email
support@ahabet.biz
Live Chat
24/7 Support
Response time
Within 30 business days
Website
ahabet.biz

We take all complaints seriously and aim to resolve them as quickly as possible.

Privacy FAQ

No, never. ahabet does not sell your personal information to any advertiser or third party. Limited data is shared only with parties essential to operating the service, and strictly under confidentiality agreements.

Yes, this is your right. Email us at support@ahabet.biz to request a copy of the data we hold about you. We will send it in a structured format within 30 days.

When an account is closed, most data is deleted. However, financial transaction records are retained for up to 7 years due to legal obligations, and are only accessed when required by law.

Click the "Unsubscribe" link at the bottom of any promotional email, or update your notification preferences in your account settings. You can also opt out by emailing support@ahabet.biz.

KYC documents are stored on encrypted servers with the highest level of security. Only authorized verification team members can access them when necessary. KYC information is not shared with third parties.
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With transparent policies, encrypted security, and support in Bengali, ahabet is always here for you.

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